Get the care you need from home with telehealth.

Ver esta página en español

In addition to our in-person services, we offer video visits.

• Our telehealth department offers patient-centered primary care to address your health needs more quickly. You can do a video visit with a smartphone, tablet, or computer.
• Appointments are available to schedule Monday – Friday at 8:00am – 5:00pm. Weekend appointments also available. Call 844-IFH-APPT or your health center to schedule.
• Providers and staff in our telehealth department collaborate with your health center as an extension of your care team.
• Your regular primary care provider may also have video visits available. Please ask if your provider can see you by video when you call for an appointment.

Meet our telehealth providers

Telehealth questions and answers

Who can use telehealth visits?

Anyone! Telehealth visits are for patients of all ages. If you are a current patient, you can schedule a telehealth appointment by calling your health center.

Will my insurance cover telehealth?

Most insurance plans cover telehealth. Need insurance? We can help.

Is it private and secure?

Yes, our staff will always be in a space where they can securely call you. They also have secure access to our Electronic Health Record, so they can see your records.

What should I do to prepare for my telehealth visit?

If you are using a cellphone, tablet or laptop, make sure it is charged. Try to find a quiet space for your visit. If you have a scale, blood pressure cuff, measuring tape or a glucometer, have these ready so you can give information to your health care provider.

Just like at your regular visits, try not to do other things at the same time. Focus on paying attention to your conversation with your health care provider.

Do I need special equipment?

For a video visit, you can use any of these devices:

• An Android phone or tablet with Chrome
• An iPhone or iPad with Safari
• A desktop or laptop computer (Mac or PC) with Chrome
• We recommend headphones or earbuds that have a microphone, but you can also use the speakers and microphone on your device

After you schedule your appointment, we’ll send you a link to your “virtual waiting room.” Click the link ten minutes before your appointment time. Allow access to your camera and microphone, and type in your name. When your health care provider is ready to join you, you’ll see them on your screen.

For more information, please read our tip sheet on video visits.

How do I reschedule?

Call 844-IFH-APPT or your health center.

Ready to schedule a visit?

Call 844-IFH-APPT or your nearest health center.

Your care team can help you decide if you need an in-person visit or can be seen through telehealth. For example, if you are pregnant, have a chronic condition, or have a child who needs a physical exam, you may need to schedule an in-person visit.

Our centers continue to follow COVID-19 precautions.